• Ensure world-class quality in electronics and aerospace with WOLF’s industry-leading standards
• Earn a competitive annual salary of $60,000-$70,000 with comprehensive benefits
• Join WOLF’s inclusive and supportive team to shape the future of mission-critical solutions worldwide

About Wolf Advanced Technology

At Wolf Advanced Technology (WOLF), we lead the world in designing and developing rugged, field-deployable solutions that capture, process, encode, and display embedded video for the most demanding military and aerospace markets. Founded with a commitment to innovation, our advanced products meet the rigorous standards necessary for mission-critical success, serving top defence contractors and aerospace leaders globally. Our key technologies include NVIDIA, Xilinx, and AMD processing units, which power our cutting-edge solutions for AI machine vision, neural network-based deep learning, and more. 

Our high-energy, results-driven team thrives in an environment of rapid business growth and continuous innovation. At WOLF, we cherish a culture of collaboration where every voice is valued. If you excel in fast-paced development and are excited by leading-edge technology, WOLF is the company for you. Join us and contribute to groundbreaking, lifesaving, mission-critical systems.

For more information, please visit our website: wolfadvancedtechnology.com

About the Opportunity

WOLF is looking for a full-time Electronics Technician,  Return Merchandise Authorization (RMA) based in Aurora, Ontario.

Reporting to the RMA Manager, you will play a pivotal role in managing and improving the Return Merchandise Authorization (RMA) process while contributing to quality control and customer satisfaction initiatives.

In this position, you will be primarily responsible for coordinating product returns from initiation to resolution, conducting technical inspections and repairs, and supporting continuous improvement efforts across the Quality and Engineering teams.

More specifically, your responsibilities include but are not limited to:

• Managing RMA requests and communication through CRM/ERP systems
• Evaluating and approving returns based on warranty and policy criteria
• Coordinating inbound and outbound product shipments with logistics partners
• Inspecting, diagnosing, and performing basic repairs or replacements on returned units
• Investigating root causes and documenting findings for quality traceability
• Collaborating cross-functionally with Quality Assurance, Engineering, and Customer Service teams
• Identifying RMA trends and providing insights for upstream product improvements
• Ensuring compliance with quality standards, including AS9100, and maintaining audit-ready documentation

To read the full position description, please click here.

About You

To qualify, you will need a college diploma in Electronics Engineering Technology or a related field, along with 2+ years of hands-on experience in RMA operations, electronics troubleshooting, or technical support in a hardware or manufacturing environment.

A solid foundation in reading schematics, diagnosing component-level issues, and performing basic repairs is essential.

Eligibility Requirements

WOLF is a military and aerospace manufacturer requiring strict adherence to CGP and ITAR requirements. As a condition of employment, applicants must be able to provide valid documentation to show Canadian or US citizenship or Canadian Permanent Residency and undergo a police check with no criminal background.

Whilst not needed, background or experience in the following will be highly valued:

• Familiarity with AS9100 quality standards, compliance documentation, and electronics manufacturing practices
• Proficiency in CRM and ERP systems for managing RMA workflows and records
• Ability to read schematics and identify components, signal flow, and failure points
• Demonstrated experience with root cause analysis, diagnostics, and reporting recurring issues
• Comfort working in Linux environments and setting up PCs from scratch
• Experience with soldering, component-level inspection, and basic electronics rework
• Strong documentation and reporting skills with a focus on continuous improvement
• Collaborative mindset with experience working across Engineering, Quality, and Customer Service teams

As our ideal candidate, you will possess a willingness to learn, a team-oriented attitude, and excellent communication skills to liaise with both internal teams and customers. You will also demonstrate humility, initiative, curiosity, and the ability to adapt to changing technologies with a strong sense of ownership over your work.

This is a critical support role in a growing quality team, offering the opportunity to work across departments, develop your technical skills, and contribute to high-performance defense and aerospace systems. We’re looking for someone who is passionate about electronics, eager to grow, and ready to make a meaningful impact at every stage of the RMA process.

About the Benefits

Compensation based on skills and experience, is a competitive annual salary of $60,000-$70,000, negotiable depending on experience and qualifications, and a host of excellent benefits including:

• Health Care Spending Account
• 2 weeks Paid time off plus an extra week for holiday shutdown
• Monthly Wellness Allowance
• Profit-sharing program after one year
• Relocation Assistance for the right candidate
• Personal/professional development opportunities
• Regular social and appreciation events like holiday parties, sports events, food trucks,  bi-weekly wellness events, and much more!

Join us at WOLF and be part of a team dedicated to delivering mission-critical solutions for the world's most demanding markets. Apply today!

Please note: Only candidates who meet CGP and ITAR requirements will be considered for this role. This includes providing valid documentation of Canadian citizenship, US citizenship, or Canadian Permanent Residency. Applicants without full, unrestricted work authorization in Canada, such as those on temporary work permits or graduate work permits, will not be eligible. We appreciate your understanding.